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SHIPPING & RETURNS

Shipping Policy

Prime members can qualify by:

  • Ordering at least $35 of items with the FREE Same-Day icon:

  • Placing orders before the Same-Day Delivery order cutoff time (typically noon); orders placed after the cutoff qualify for FREE One-Day Shipping. The "order within" countdown timer provides the window of time in which you must place the order to receive your delivery by the date shown. That delivery date may become unavailable within that window of time due to changes in inventory or delivery capacity before you place your order. Your confirmed delivery date will be included in your order confirmation email. Please contact us with any concerns.

  • Selecting Same-Day at checkout, and shipping to a residential address within an eligible ZIP Code.

 

To find items and place orders with FREE Same-Day Delivery:

  1. Make sure your address can receive Prime FREE Same-Day. Ensure that a) you are signed into your Prime account, b) you have set a default address for your account that is selected in the navigation bar at the top left corner of each page, c) this address is residential, and d) this address is within an eligible ZIP Code for Prime FREE Same-Day delivery. You can set or update your default shipping address within the Your Account menu.

  2. Find eligible items by searching or filtering. While shopping, look for items that display the "Prime FREE Same-Day" or “Prime FREE One-Day” icon. Or, perform a search and then choose the "Prime FREE Same-Day" or “Prime FREE One-Day” checkbox within the filter menu. Additionally, you can browse for Same-Day/One-Day eligible items on the Same-Day homepage.

  3. Meet the $35 order minimum. Add at least $35 of Same-Day-eligible products to your Shopping Cart. Note that only items with the Same-Day or One-Day icon count towards the $35 minimum.

  4. Select Same-Day at checkout. Proceed to checkout. Select FREE Same-Day Delivery (or FREE One-Day Shipping if it’s after the order cutoff time) as your shipping option.

  5. Receive your products. The shipping discount will be reflected in the Order Summary. Your products will be delivered by 9 p.m. local time.

Return & Exchange Policy

You can return many items sold on Amazon.com. When you return an item, you may see different return options depending on the seller, item, or reason for return.

Prepare and ship your return

After you've followed the prompts in the Online Returns Center link above:

  1. Prepare your package for return.

    Pack your item securely, inserting any paperwork that was included when you requested your return from the Online Returns Center. If you don't have the original product packaging, use a sturdy box and include padding such as packing bubbles or newspaper. Attach your return label to the package.

     

  2. Ship your return based on the return shipping option you selected.

    For more information on the return shipping options, go to About Return Shipping.